Technical Support Engineer Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 12/3/2015
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Electronics, Engineering, Computer
Job Type Full Time
Job Level Junior
Description —Take ownership of customer issues reported and see problems through to resolution —Research, diagnose, troubleshoot and identify solutions to resolve customer issues —Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams —Provide prompt and accurate feedback to customers —Ensure proper recording and closure of all issues —Prepare accurate and timely reports —Document knowledge in the form of knowledge base tech notes and articles
Qualifications • BS degree in Information Technology, Computer Science or equivalent •Proven working experience in enterprise technical support •Basic knowledge of Unix/Linux systems, utilities and scripting •Strong problem-solving skills •Excellent client-facing skills •Excellent written and Spoken English skills
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email shorouk.recruit@gmail.com
Technical Support Engineer Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 12/3/2015
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Electronics, Engineering, Computer
Job Type Full Time
Job Level Junior
Description —Take ownership of customer issues reported and see problems through to resolution —Research, diagnose, troubleshoot and identify solutions to resolve customer issues —Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams —Provide prompt and accurate feedback to customers —Ensure proper recording and closure of all issues —Prepare accurate and timely reports —Document knowledge in the form of knowledge base tech notes and articles
Qualifications • BS degree in Information Technology, Computer Science or equivalent •Proven working experience in enterprise technical support •Basic knowledge of Unix/Linux systems, utilities and scripting •Strong problem-solving skills •Excellent client-facing skills •Excellent written and Spoken English skills
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email shorouk.recruit@gmail.com
Technical Support Engineer Jobs In Egypt And Career In Vacancies In Cairo 2015
