After Sales & Warranty Supervisor Jobs In Egypt And Career In Franke Egypt Vacancies In Giza 2016
Employer Franke Egypt
Job Title After Sales & Warranty Supervisor
Vacancy Deadline(mm/dd/yy) 6/25/2016
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Sales, Customer Service, Service
Job Type Full Time
Job Level Senior
Respond to customers’ inquires in terms of warranty, complaints, after sales requests….etc. •Educate customers regarding warranty services •Verify claims under warranty •Liaise with FEN authorized service center and arrange after sales appointments •Ensure warranty and service issues are resolved both promptly & thoroughly •Make courtesy calls to customers following the service center visit, and after receiving the satisfaction sheet from the service center •Maintain appropriate inventory of required spare parts •Ensure after sales calls are recorded •Compile reports on daily, weekly, and monthly basis •Assist and participate in conducting telephone surveys and telemarketing activities. •Execute some follow-up tasks as required. •Update CRM
Qualifications Problem solving skills. Customer oriented. Team player. Planning, Organizing and good follow up skills
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email Interested candidates should send their updated CV quoting the job title in the mail subject to ks-cv.eg@franke.com
After Sales & Warranty Supervisor Jobs In Egypt And Career In Franke Egypt Vacancies In Giza 2016
Employer Franke Egypt
Job Title After Sales & Warranty Supervisor
Vacancy Deadline(mm/dd/yy) 6/25/2016
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Sales, Customer Service, Service
Job Type Full Time
Job Level Senior
Respond to customers’ inquires in terms of warranty, complaints, after sales requests….etc. •Educate customers regarding warranty services •Verify claims under warranty •Liaise with FEN authorized service center and arrange after sales appointments •Ensure warranty and service issues are resolved both promptly & thoroughly •Make courtesy calls to customers following the service center visit, and after receiving the satisfaction sheet from the service center •Maintain appropriate inventory of required spare parts •Ensure after sales calls are recorded •Compile reports on daily, weekly, and monthly basis •Assist and participate in conducting telephone surveys and telemarketing activities. •Execute some follow-up tasks as required. •Update CRM
Qualifications Problem solving skills. Customer oriented. Team player. Planning, Organizing and good follow up skills
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email Interested candidates should send their updated CV quoting the job title in the mail subject to ks-cv.eg@franke.com
After Sales & Warranty Supervisor Jobs In Egypt And Career In Franke Egypt Vacancies In Giza 2016
.png)
.png)
