Customer Relations Section Head Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title Customer Relations Section Head
Languages • Good in English • Excellent Communication skills. • Excellent verbal & written skills. • Strong proven track leadership skills. • Strong problem solving skills with solid knowledge in real estate. • Ability to organize, and manage the team in an efficient and effective manner. • .
Country Egypt
Job Category Customer Service
Job Type Full Time
Description — Investigate customers problems and find solutions. — Communicate with customers face to face and via phone, email, or letter. —Provide customer service training to the customer service department. — Provide scripts to read from during phone calls. — Handle major customer issues that cannot be resolved by agents. — Resolve complaints and order issues. — Ask customers to provide feedback on agents and customer service experience. — Make sure that the Customer service team are updated and provide accurate information about company products and services. —Handle and responsible for Issue refunds to customers. — Oversee product exchanges and returns. — Analyze and supervise customers contracts data and statistics. — Compile and print reports on overall customer satisfaction to the customer Relations Director. — Isolate and identify areas of improvement. — Train agents on how to adequately address problem over the phone or how to write correspondence. — Work with management on customer service initiatives
Qualifications • Bachelor Degree, preferred to have Diploma in Management. • 8-10 years of experience in the same field • Previous experience in Real Estate is a MUST.
Gender Male
Experience 6 - 9 Years.
Other Skills • Good in English • Excellent Communication skills. • Excellent verbal & written skills. • Strong proven track leadership skills. • Strong problem solving skills with solid knowledge in real estate. • Ability to organize, and manage the team in an efficient and effective manner. • Persuasive, persistent, Persuasive, persistent, presentable & result oriented. • Excellent organizational and workload prioritizing skills. • Excellent computer skills
Salary (L.E.) Negotiable
Comments Please write the job title in the email subject, Cvs without email subject will be disgarded.
Job Contact Info. careers@abraj-misr.com
Job Title Customer Relations Section Head
Languages • Good in English • Excellent Communication skills. • Excellent verbal & written skills. • Strong proven track leadership skills. • Strong problem solving skills with solid knowledge in real estate. • Ability to organize, and manage the team in an efficient and effective manner. • .
Country Egypt
Job Category Customer Service
Job Type Full Time
Description — Investigate customers problems and find solutions. — Communicate with customers face to face and via phone, email, or letter. —Provide customer service training to the customer service department. — Provide scripts to read from during phone calls. — Handle major customer issues that cannot be resolved by agents. — Resolve complaints and order issues. — Ask customers to provide feedback on agents and customer service experience. — Make sure that the Customer service team are updated and provide accurate information about company products and services. —Handle and responsible for Issue refunds to customers. — Oversee product exchanges and returns. — Analyze and supervise customers contracts data and statistics. — Compile and print reports on overall customer satisfaction to the customer Relations Director. — Isolate and identify areas of improvement. — Train agents on how to adequately address problem over the phone or how to write correspondence. — Work with management on customer service initiatives
Qualifications • Bachelor Degree, preferred to have Diploma in Management. • 8-10 years of experience in the same field • Previous experience in Real Estate is a MUST.
Gender Male
Experience 6 - 9 Years.
Other Skills • Good in English • Excellent Communication skills. • Excellent verbal & written skills. • Strong proven track leadership skills. • Strong problem solving skills with solid knowledge in real estate. • Ability to organize, and manage the team in an efficient and effective manner. • Persuasive, persistent, Persuasive, persistent, presentable & result oriented. • Excellent organizational and workload prioritizing skills. • Excellent computer skills
Salary (L.E.) Negotiable
Comments Please write the job title in the email subject, Cvs without email subject will be disgarded.
Job Contact Info. careers@abraj-misr.com
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