Customer Service Supervisor Jobs In Egypt And Career In AMIDEAST America-Mideast Educational and Training Services, Inc. Vacancies In Alexandria 2014
Employer AMIDEAST America-Mideast Educational and Training Services, Inc.
Job Title Customer Service Supervisor
Vacancy Deadline(mm/dd/yy) 9/21/2014
Languages English, Excellent
Country Egypt
City Alexandria
Job Category Customer Service
Job Type Full Time
Job Level Managerial
Description The Customer Service Supervisor is responsible for leading the customer service team ensuring exemplary customer service to AMIDEAST/Egypt clients who are requesting information, registering for an AMIDEAST service, or purchasing a product. The Manager will not only oversee a team of front line CS Agents but also ensure strategic cross selling of AMIDEAST services. S/He is responsible for department processes and image, and ensuring that all customer service staff are fully knowledgeable about the organizations programs and service while presenting a caring, solution-oriented attitude consistent with AMIDEAST values.
Qualifications •A Bachelor’s degree in business administration or a related field; •A minimum of 7 years of professional work experience directly involved in a multinational retail business, retail sales, customer service; •Excellent spoken and written English and Arabic language proficiency; •Demonstrated exemplary customer service and problem-solving skills •Effective communication and interpersonal skills, both verbal & written •Ability to adapt to on-going change and work in a fast-paced, customer-focused environment •Ability to accept ownership and to work independently, as well as collaboratively within a team and with other departments •Leadership skills •Skills in the areas of: Retail Sales, Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information , Developing Standards, Help Desk Experience, •Proficiency in the Microsoft Windows environment and using Microsoft Office products
Gender Any
Car owner Any
Education major Business Administration
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Email HR-egypt@amideast.org
Customer Service Supervisor Jobs In Egypt And Career In AMIDEAST America-Mideast Educational and Training Services, Inc. Vacancies In Alexandria 2014
Employer AMIDEAST America-Mideast Educational and Training Services, Inc.
Job Title Customer Service Supervisor
Vacancy Deadline(mm/dd/yy) 9/21/2014
Languages English, Excellent
Country Egypt
City Alexandria
Job Category Customer Service
Job Type Full Time
Job Level Managerial
Description The Customer Service Supervisor is responsible for leading the customer service team ensuring exemplary customer service to AMIDEAST/Egypt clients who are requesting information, registering for an AMIDEAST service, or purchasing a product. The Manager will not only oversee a team of front line CS Agents but also ensure strategic cross selling of AMIDEAST services. S/He is responsible for department processes and image, and ensuring that all customer service staff are fully knowledgeable about the organizations programs and service while presenting a caring, solution-oriented attitude consistent with AMIDEAST values.
Qualifications •A Bachelor’s degree in business administration or a related field; •A minimum of 7 years of professional work experience directly involved in a multinational retail business, retail sales, customer service; •Excellent spoken and written English and Arabic language proficiency; •Demonstrated exemplary customer service and problem-solving skills •Effective communication and interpersonal skills, both verbal & written •Ability to adapt to on-going change and work in a fast-paced, customer-focused environment •Ability to accept ownership and to work independently, as well as collaboratively within a team and with other departments •Leadership skills •Skills in the areas of: Retail Sales, Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information , Developing Standards, Help Desk Experience, •Proficiency in the Microsoft Windows environment and using Microsoft Office products
Gender Any
Car owner Any
Education major Business Administration
Experience 6 - 9 Years.
Salary (L.E.) Negotiable
Job Contact Email HR-egypt@amideast.org
Customer Service Supervisor Jobs In Egypt And Career In AMIDEAST America-Mideast Educational and Training Services, Inc. Vacancies In Alexandria 2014
