Client Relation Representative For NextCare 2015

Client Relation Representative Jobs In Egypt And Career In NextCare  Vacancies In Cairo 2015
Employer NextCare
Job Title Client Relation Representative
Vacancy Deadline(mm/dd/yy) 5/31/2015
Languages Arabic - Excellent English - Excellent
 Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Medical Services, Pharmacy
Job Type Full Time
Job Level Junior
Description  Handle internal and external complaints  Assist in prioritizing, collaborating internally and facilitation resolution cases  Provides feedback in regards to Customer Satisfaction and Overall performance of client services  Analyze internal work process flows to improve services  Create and Implement new procedures/technologies based on patterns of complaints  Works in collaboration with all departments to improve overall quality of customer relations  Visits clients as needed for complaints and to maintain solid client relations  Responsible for providing executive support to corporate business development activities as directed  Work closely with the Call Centre relating to escalating cases, by providing them support  Conduct random audits on inbound/outbound calls to monitor level of Customer Service  Work with the Business Analyst to improve our IT Solutions and create new functions  Other related activities determined by Executive Management
Qualifications - Minimum 0-2+ years of experience, in a similar role. - Bachelor’s degree is required, MBA is a plus - Excellent verbal, written and communication skills - Outstanding experience with Microsoft Office. - Team Player - Knowledge of insurance industry is a plus; - Physically fit to carry out duties and responsibilities.
Gender Any
Car owner yes
Education major Pharmacy
Experience 1 - 2 Years.
Other Skills - Strong initiative with ability to work as part of a team as well as independently - Professional demeanor - Solid understanding of business dynamics, planning and execution - Understanding of all aspects pertaining to Health Insurance - Fluency in Microsoft Office applications (including Word, Access, Power Point, Excel), Outlook, and general Internet and research skills Show flexibility, excellent interpersonal skills, project coordination experience. - Able to oversee the clerical and administrative support duties within an assigned area. - Able to work well with all levels of internal management and staff, as well as outside clients and vendors. - Able to prioritize own work and attend to multiple assignments
Compensations Medical Insurance Social Insurance Life Insurance Transportation
Salary (L.E.) 2000 – 4000
Job Contact Email mohammad.mahmoud@nextcarehealth.com

Client Relation Representative Jobs In Egypt And Career In NextCare  Vacancies In Cairo 2015

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