Customer Service Representative For Nile Projects & Trading Co - Alexandria 2015

Customer Service Representative Jobs In Egypt And Career In Nile Projects & Trading Co Vacancies In Alexandria 2015
Employer     Nile Projects & Trading Co.
Job Title     Customer Service Representative
Vacancy Deadline(mm/dd/yy)    1/28/2016
 Languages     English, Excellent
Country     Egypt
City     Alexandria
Job Category    Customer Service
Job Type    Full Time
Job Level     Junior
     Responsibilities: ◾Deal directly with customers either by telephone or electronically ◾ Respond promptly to customer inquiries ◾ Handle and resolve customer complaints ◾ Set up new customer accounts ◾ Organize workflow to meet customer timeframes ◾ Direct requests and unresolved issues to the designated resource ◾ Keep records of customer interactions and transactions ◾ Record details of inquiries, comments and complaints ◾ Record details of actions taken ◾ Maintain customer databases ◾ Communicate and coordinate with internal departments ◾ Follow up on customer interactions ◾ Provide feedback on the efficiency of the customer service process
Qualifications    1)Bachelor Degree or equivalent. 2)Customer Service experience is a must. Minimum 1 one year 3)Proficient in speaking , spelling, punctuation, grammar and other English language skills.
Gender    Any
Car owner     Any
Experience    1 - 2 Years.
Salary (L.E.)    Negotiable 
Job Contact Email    Mostafa-Mohammady@Nileprojects.com

Customer Service Representative Jobs In Egypt And Career In Nile Projects & Trading Co Vacancies In Alexandria 2015

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