Front Office Shift Leader Jobs In Egypt And Career In EcoTel Vacancies In Cairo 2015
Employer EcoTel
Job Title Front Office Shift Leader
Vacancy Deadline(mm/dd/yy) 10/28/2015
Languages English, Good
Country Egypt
City Cairo
Job Category Telecommunications, Electrical Engineering, Communication Engineering
Job Type Full Time
Job Level Junior
Responsibilities Description: Leadership Front Office shift and activities to assure the following tasks: 1. Network supervision 24/7 to assure immediate alarm and problems detection. 2. First line of analysis and troubleshooting for detected problems. 3. Dispatching, Escalation and notification for problems and interacting with different support team. 4. Following up until the end solution of the problem Adhere to SLAs committed and ensure proper follow up of network faults until closure 5. Ensure problems reporting, periodical reporting. 6. Assuring the maximum level of network availability. 7. Produce regular reports on the status of the network in a timely manner with up to date information on the evolving network. 8. Manage shift members daily work and performance. 9. Responsible for notification and escalation during shift.
Qualifications -Telecommunication Graduate -From 0-4 Years Experience
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@ecotelholding.com
Front Office Shift Leader Jobs In Egypt And Career In EcoTel Vacancies In Cairo 2015
Employer EcoTel
Job Title Front Office Shift Leader
Vacancy Deadline(mm/dd/yy) 10/28/2015
Languages English, Good
Country Egypt
City Cairo
Job Category Telecommunications, Electrical Engineering, Communication Engineering
Job Type Full Time
Job Level Junior
Responsibilities Description: Leadership Front Office shift and activities to assure the following tasks: 1. Network supervision 24/7 to assure immediate alarm and problems detection. 2. First line of analysis and troubleshooting for detected problems. 3. Dispatching, Escalation and notification for problems and interacting with different support team. 4. Following up until the end solution of the problem Adhere to SLAs committed and ensure proper follow up of network faults until closure 5. Ensure problems reporting, periodical reporting. 6. Assuring the maximum level of network availability. 7. Produce regular reports on the status of the network in a timely manner with up to date information on the evolving network. 8. Manage shift members daily work and performance. 9. Responsible for notification and escalation during shift.
Qualifications -Telecommunication Graduate -From 0-4 Years Experience
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email hr@ecotelholding.com
Front Office Shift Leader Jobs In Egypt And Career In EcoTel Vacancies In Cairo 2015
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