Employer Toyota Egypt
Job Title Call Center Agent
Vacancy Deadline(mm/dd/yy) 11/15/2017
Languages English, Excellent
Country Egypt
City Giza
Job Category Call Center, Customer Service
Job Type Full Time
Job Level Junior
Description - Receive inbound calls to answer customer`s inquiries and provide them with all information needed regarding (Vehicles, Fork-Lift, Maintenance).
- Arrange maintenance appointments at all TEG service centres.
- Conduct follow up survey on monthly basis for Sales and After Sales to measure service level provided by TEG and to increase customer satisfaction degree.
- Handle any customer`s complaint directly if possible or through direct it to the Customer Executive in each branch.
- Maintain and update customer data base on regular basis.
- Enter new customer information into system
Qualifications - Excellent communication skills - listening skills - problem solving - customer service orientation - attention to detail - adaptability - team work - stress tolerance
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments Please send an updated copy from your C.V with a recent photo and mention the the job title in the e-mail subject
Job Contact Email career@toyotaegypt.com.eg
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