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Job Title: Medical Administrative Assistant
Experience: 1 – 4 Years
Career Level: Entry Level (Junior / Fresh Grad)
Education: Bachelor’s Degree
Responsibilities:
Handling administrative tasks and supporting medical/healthcare operations.
Salary: Confidential
Categories:
Administration – Medical / Healthcare
Job Description
- Greet and assist patients, visitors, and staff in a professional and courteous manner.
- Manage patient check-in and check-out processes, ensuring accurate data entry and documentation.
- Answer and direct incoming phone calls, responding to inquiries or forwarding to appropriate departments.
- Schedule and confirm patient appointments, coordinating with medical staff as needed.
- Maintain the reception area, ensuring it is clean, organized, and welcoming at all times.
- Handle patient registration, collect necessary forms, and verify insurance or payment information.
- Assist with administrative tasks such as filing, photocopying, and managing correspondence.
- Coordinate with medical and administrative teams to facilitate smooth patient flow.
- Respond promptly to patient needs and resolve minor issues or escalate as appropriate.
- Maintain confidentiality of patient information in compliance with organizational and legal standards.
Job Requirements
- 1-3 years of experience in order management, order processing, or a related field.
- Bachelor’s degree or equivalent experience in business, supply chain, or a relevant discipline.
- Strong organizational skills with keen attention to detail and accuracy.
- Excellent communication skills, both written and verbal.
- Proficiency in order management systems and Microsoft Office Suite (Excel, Word, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Demonstrated problem-solving skills and a proactive approach to resolving issues.
- Experience collaborating with cross-functional teams such as sales, logistics, and customer service.
- Familiarity with inventory management and fulfillment processes.
- Willingness to work on-site as part of a collaborative team environment.
