وظيفة خدمة عملاء انجيلزى بشركة جايد أكاديمي راتب 18500 جنية

نبذة مختصرة عن شركة جايد اكاديمى
Guide Academy هي شركة ومركز تدريب وتطوير مهني تأسست عام 2017 في الدقي – الجيزة، مصر، وتركز على التدريب والتعليم والتطوير المهني واللغوي للأفراد من خلفيات مختلفة بهدف تحسين مهاراتهم وتعزيز فرصهم المهنية

Job Details

Experience Needed:

0 to 2 years
Career Level:

Entry Level (Junior Level / Fresh Grad)
Education Level:

Bachelor's Degree
Salary:

10000 to 18500 EGP Per Month, Based on English level

Job Description
Join Our Dynamic Team in Cairo!
Are you a fluent English speaker with a passion for customer service and a drive to succeed? We are seeking enthusiastic and dedicated individuals to join our team in Cairo, Egypt! As an English Speaker, you will play a crucial role in providing exceptional service to our customers within the banking, customer service, sales, and retail sectors. This is an exciting opportunity to launch your career in a fast-paced, supportive environment. This is an on-site position.

 Responsibilities:

• Provide outstanding customer support via phone, email, and chat.
• Address customer inquiries and resolve issues promptly and effectively.
• Promote and sell banking products and services to meet customer needs.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve departmental goals.
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• Skills and Technologies:Excellent communication skills in English, both verbal and written.
• Proficiency in customer service techniques and best practices.
• Ability to navigate CRM software and other relevant tools.
• Strong problem-solving abilities and attention to detail.

Growth Opportunities:

• We are committed to the growth and development of our employees. As an English Speaker, you will have access to comprehensive training programs and mentorship opportunities to enhance your skills and advance your career within our organization.

Team and Culture:

• Join a collaborative and supportive team where your contributions are valued and recognized. We foster a positive work environment that promotes teamwork, innovation, and personal growth.

Make an Impact:

• Your role as an English Speaker will directly impact our customers' satisfaction and loyalty. You will have the opportunity to build lasting relationships with our clients and contribute to the success of our business.

Job Requirements

• Ready to join our team? Here's what we're looking for:Fluent English Speaker: Excellent verbal and written communication skills are essential.
• Customer Service Experience: Previous experience in customer service or a related field is a plus, but not required.
• Call Center Experience: Familiarity with call center operations and best practices is beneficial.
• Problem-Solving Skills: Ability to analyze customer issues and provide effective solutions.
• Team Player: Willingness to collaborate with team members to achieve common goals.
• Entry Level: 0-2 years of related experience.
• Location: Must be based in or willing to relocate to Cairo, Egypt for this on-site role.

Apply