خدمة عملاء حديث تخرج بشركة صناعة وسائل النقل

نبذة مختصرة عن شركة صناعة وسائل النقل
شركة مصرية رائدة تأسست عام 1995 على يد المهندس كريم غبور، ومقرها الرئيسي في مدينة العبور، بينما تقع مصانعها الرئيسية في الصالحية الجديدة. تعد أكبر مصنّع للحافلات والشاحنات في الشرق الأوسط وأفريقيا، وتُصدّر منتجاتها إلى أكثر من 44 دولة، بتركيز كبير على الأسواق الأوروبية

Job Details
Experience Needed:

0 to 3 years
Career Level:

Entry Level (Junior Level / Fresh Grad)
Education Level:

Bachelor's Degree
Salary:

Confidential

Job Description

• Search, develop, and provide service procedures for technicians to successfully repair field vehicles.
• Ensure that strict safety protocols are followed when working with HV systems.
• Responsible for carrying out extensive electric vehicle diagnostics, repair, issue tracking, and escalation.
• Ensure proper repair action for EV vehicles that service technicians can correctly and repeatedly perform.
• Perform system insulation tests on the vehicles when needed.
• Prepare technical reports and develop baseline diagnostics when necessary.
• Coordinate with the Technical Support team to escalate major field service issues.
• Ensure the implementation and usage of EV special tools to improve effectiveness and efficiency.
• Ensure the integration of technical staff in technical training programs designed and arranged by the Technical Training department.
• Maintain the MCV standardized workshop process through serviceability requirements to improve the overall customer experience

Job Requirements
Job Skills and Abilities:

• Good command of the English language, French / German or Chinese will be an advantage.
• Excellent computer skills.
• Strong interpersonal skills.
• Able to work efficiently under stress.
• Flexible and willing to work in outdoor environments (inside & outside of Cairo), as this is a field service-based role.

Qualifications:

• Bachelor's degree in Mechanical Engineering.
• 0 - 3 years in Electric HV systems Diagnostics and Repair.
• Basic knowledge of engineering disciplines (e.g., electronics, software, control systems) within job-related areas.
• Experience in testing and debugging automotive systems software is an asset

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