ADSL Technical Support / Fresh Graduate Jobs In Egypt

ADSL Technical Support / Fresh Graduate Jobs In Egypt And Career In Vacancies In Cairo 2014
Job Title     ADSL Technical Support
Languages     Very good command of English, French is an asset.
Country     Egypt
Job Category    Engineering
Job Type    Full Time 
Description     Receiving incoming calls and providing technical support to ADSL problems. ADSL Troubleshooting and fixed line issue. Ensuring that all ADSL support calls and tickets are logged correctly. Responsible for wired and Wireless router configuration and troubleshooting.
Qualifications    Have a strong verbal customer handling, Communication skills and able to work on shift basis. Understanding of POP3/SMTP/FTP/HTTP/ DNS Protocols (Must) and DNS basic structure and operation (preferred not must). Understanding of PPP session Establishment. Understanding of the Internet and how it functions. Have Basic knowledge in different OS like Win XP, Vista ,Win7, Win8 (Must) & Linux (preferred, but not required). CCNA Certified (Must) and Understanding Networking & TCP/IP Protocols. The Minimum English level required is Very Good.
Gender    Any
Education major     Engineering
Experience    0 – New Graduate Years.
Other Skills    Basic knowledge in different OS like Win XP, Win7, Win8 a MUST) & Linux (a PLUS) Have a strong verbal customer handling and communication skills
Salary (L.E.)    Negotiable
Comments    Applicants should be willing to work NIGHT shifts. Please send your updated CV and write ADSL Technical Support Engineer in the subject,otherwise, your CV will be automatically ignored.
Job Contact Info.    humaines.resources@gmail.com

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