Call Center Sales Manager Jobs In Egypt And Career In Future Group Vacancies In Cairo 2014
Employer Future Group
Job Title Call Center Sales Manager
Vacancy Deadline(mm/dd/yy) 9/8/2014
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Translation
Job Type Full Time
Job Level Managerial
Description The Call Center Sales Manager will lead, inspire and performance manage a team of Sales Reps that will achieve all sales growth targets, productivity and quality objectives through successful outbound Campaigns. Our call center campaigns are in (English, French & German) & in different time zones. Our clients are a group of brands working in the translation & localization industry. Responsibilities: 1. Responsible of developing and implementing call center sales strategies & objectives in coordination with other functions to meet the brands and corporate strategic objectives. 2. Works with the brand managers and Head of Sales & Account Management to plan and administer the annual call center budget and sales targets. 3. Works closely with Senior Management, you will be responsible for the delivery of Sales KPIs targets through planning and managing all call center activities to meet agreed upon sales targets. 4. Responsible of setting sales targets for all the team in coordination with the brand managers & monitoring the sales process to ensure all team members follow standard procedures while communicating with the clients. 5. To ensure that aggressive sales, productivity & quality targets are met month by month 6. Leadership and management of the sales team members to achieve the required sales target for all brands from different clients and regions. 7. Lead, motivate and develop the sales team capabilities. 8. Contributes to the development and maintenance of call center full process, standards, policies and procedures. 9. Responsible of periodical reports to the Head of Sales & Account Management & brand managers about the company sales, team members performance, etc‡. 10. In coordination with the HR Dept., will be responsible of hiring the best calibers to achieve the required objectives.
Qualifications 1. 5 - 7 years’ experience in managing a Contact Centre Sales Team. 2. Proven track record leading successful sales operations of call centers with a thorough knowledge of B2B sales. 3. Excellent command of the English language. 4. Experience in workforce planning forecasting. 5. Strong business judgment with a track record of successful negotiations and overall relationship management. 6. Business acumen with the ability to work with cross-functional teams. 7. Ability to coach, train and motivate staff 8. Must be able to demonstrate exceptional personal & managerial skills. 9. Sufficient analytical and critical thinking, creative problem-solving, excellent time management.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Salary (L.E.) 8000 – 10000
Job Contact Email Jobs@future-group.com
Employer Future Group
Job Title Call Center Sales Manager
Vacancy Deadline(mm/dd/yy) 9/8/2014
Languages English, Excellent
Arabic, Excellent
Country Egypt
City Cairo
Job Category Translation
Job Type Full Time
Job Level Managerial
Description The Call Center Sales Manager will lead, inspire and performance manage a team of Sales Reps that will achieve all sales growth targets, productivity and quality objectives through successful outbound Campaigns. Our call center campaigns are in (English, French & German) & in different time zones. Our clients are a group of brands working in the translation & localization industry. Responsibilities: 1. Responsible of developing and implementing call center sales strategies & objectives in coordination with other functions to meet the brands and corporate strategic objectives. 2. Works with the brand managers and Head of Sales & Account Management to plan and administer the annual call center budget and sales targets. 3. Works closely with Senior Management, you will be responsible for the delivery of Sales KPIs targets through planning and managing all call center activities to meet agreed upon sales targets. 4. Responsible of setting sales targets for all the team in coordination with the brand managers & monitoring the sales process to ensure all team members follow standard procedures while communicating with the clients. 5. To ensure that aggressive sales, productivity & quality targets are met month by month 6. Leadership and management of the sales team members to achieve the required sales target for all brands from different clients and regions. 7. Lead, motivate and develop the sales team capabilities. 8. Contributes to the development and maintenance of call center full process, standards, policies and procedures. 9. Responsible of periodical reports to the Head of Sales & Account Management & brand managers about the company sales, team members performance, etc‡. 10. In coordination with the HR Dept., will be responsible of hiring the best calibers to achieve the required objectives.
Qualifications 1. 5 - 7 years’ experience in managing a Contact Centre Sales Team. 2. Proven track record leading successful sales operations of call centers with a thorough knowledge of B2B sales. 3. Excellent command of the English language. 4. Experience in workforce planning forecasting. 5. Strong business judgment with a track record of successful negotiations and overall relationship management. 6. Business acumen with the ability to work with cross-functional teams. 7. Ability to coach, train and motivate staff 8. Must be able to demonstrate exceptional personal & managerial skills. 9. Sufficient analytical and critical thinking, creative problem-solving, excellent time management.
Gender Any
Car owner Any
Education major Business Administration
Experience 3 - 5 Years.
Salary (L.E.) 8000 – 10000
Job Contact Email Jobs@future-group.com
