Software Technical Support Engineer Jobs In Egypt And Career In GET Group Vacancies In Cairo 2014
Employer GET Group
Job Title Software Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 10/23/2014
Languages English and Arabic proficiency
Languages English, Good
Country Egypt
City Cairo
Job Category Computer Software
Job Type Full Time
Job Level Junior
Description 1. Provide technical assistance and ensure successful client support for the products. 2. Follow up client support requests until resolution. 3. Redirect problems to appropriate resource. 4. Log customer issues and solutions to update SW Technical Support Team Leader. 5. Conduct training sessions to clients on newly installed software solutions. 6. Participate in software installation activities in coordination with Engagement Manager. 7. Adhere to GET QMS technical procedures. 8. Stay current with system information, changes and updates. 9. Perform any other related job duties as requested by the direct supervisor.
Qualifications • Bachelors degree in computer science •Microsoft/Oracle certified preferred PROFESSIONAL EXPERIENCE • (1) - (3) years of relevant experience • Industry knowledge is a plus
Gender Any
Car owner Any
Education major Computer Science
Experience 3 - 5 Years.
Other Skills •Good knowledge in Software Support tools and techniques •Database Management knowledge (SQL, ORACLE, ..) required
Salary (L.E.) Negotiable
Comments If you are interested, please send me your updated CV to efathy@getgroup.com
Job Contact Email efathy@getgroup.com
Software Technical Support Engineer Jobs In Egypt And Career In GET Group Vacancies In Cairo 2014
Employer GET Group
Job Title Software Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 10/23/2014
Languages English and Arabic proficiency
Languages English, Good
Country Egypt
City Cairo
Job Category Computer Software
Job Type Full Time
Job Level Junior
Description 1. Provide technical assistance and ensure successful client support for the products. 2. Follow up client support requests until resolution. 3. Redirect problems to appropriate resource. 4. Log customer issues and solutions to update SW Technical Support Team Leader. 5. Conduct training sessions to clients on newly installed software solutions. 6. Participate in software installation activities in coordination with Engagement Manager. 7. Adhere to GET QMS technical procedures. 8. Stay current with system information, changes and updates. 9. Perform any other related job duties as requested by the direct supervisor.
Qualifications • Bachelors degree in computer science •Microsoft/Oracle certified preferred PROFESSIONAL EXPERIENCE • (1) - (3) years of relevant experience • Industry knowledge is a plus
Gender Any
Car owner Any
Education major Computer Science
Experience 3 - 5 Years.
Other Skills •Good knowledge in Software Support tools and techniques •Database Management knowledge (SQL, ORACLE, ..) required
Salary (L.E.) Negotiable
Comments If you are interested, please send me your updated CV to efathy@getgroup.com
Job Contact Email efathy@getgroup.com
Software Technical Support Engineer Jobs In Egypt And Career In GET Group Vacancies In Cairo 2014
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