Customer Service Representative Jobs In Egypt And Career In Vertilinx Vacancies In Cairo 2014
Employer Vertilinx
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 1/8/2015
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Description -Receiving inbound calls, and properly answering customers or potential merchants inquiries -Recording and directing prospects information to sales team for scheduling visits -Providing the sales team with prospects through online & offline search -Conducting welcome calls to new merchants ensuring satisfaction -Maintaining ongoing relationships with existing clients (contacting them for training sessions schedules, any services updates, contracts renewals, etc) -Investigating any complains and/or technical problems reported by the sales team and providing proper solutions and prompt feedback to customers -Conducting regular customer satisfaction surveys as per management requirements -Providing management with all information related to potential leads, suppliers, and/or competitors through different search types -Organizing regular training courses to merchants -Periodically participating in seminars, training sessions, and trade show demonstrations as required -Preparing & submitting daily and monthly reports as per management requirements -Assisting in filing and other administrative activities as required.
Qualifications -Bachelor degree is a must -Excellent command of spoken & written both Arabic and English -Excellent computer skills -Professional looking -High quality customer service & communication skills -High level of integrity and work ethics -Well organized, responsible, energetic, self motivated, and eager to learn -Capable of handling multi-tasks, working under pressure, performing detail oriented functions and meeting deadlines -Minimum one year experience in same position
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Comments Working hours: 9 am to 5:30 pm – Overtime and weekend work as and when required Days off: Friday & Saturday Location: Dokki
Job Contact Email For interested candidates, please send updated resume to jobs@vertilinx.com and s.osman@Vertilinx.com
Employer Vertilinx
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy) 1/8/2015
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Description -Receiving inbound calls, and properly answering customers or potential merchants inquiries -Recording and directing prospects information to sales team for scheduling visits -Providing the sales team with prospects through online & offline search -Conducting welcome calls to new merchants ensuring satisfaction -Maintaining ongoing relationships with existing clients (contacting them for training sessions schedules, any services updates, contracts renewals, etc) -Investigating any complains and/or technical problems reported by the sales team and providing proper solutions and prompt feedback to customers -Conducting regular customer satisfaction surveys as per management requirements -Providing management with all information related to potential leads, suppliers, and/or competitors through different search types -Organizing regular training courses to merchants -Periodically participating in seminars, training sessions, and trade show demonstrations as required -Preparing & submitting daily and monthly reports as per management requirements -Assisting in filing and other administrative activities as required.
Qualifications -Bachelor degree is a must -Excellent command of spoken & written both Arabic and English -Excellent computer skills -Professional looking -High quality customer service & communication skills -High level of integrity and work ethics -Well organized, responsible, energetic, self motivated, and eager to learn -Capable of handling multi-tasks, working under pressure, performing detail oriented functions and meeting deadlines -Minimum one year experience in same position
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) 2000 – 4000
Comments Working hours: 9 am to 5:30 pm – Overtime and weekend work as and when required Days off: Friday & Saturday Location: Dokki
Job Contact Email For interested candidates, please send updated resume to jobs@vertilinx.com and s.osman@Vertilinx.com
Customer Service Representative Jobs In Egypt And Career In Vertilinx Vacancies In Cairo 2014
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