وظائف خدمة عملاء لشركة ماميبا مصر لمستحضرات التجميل - وظفنى حالاً 2015
Customer Service Specialist For Mamiba Cosmetics
Employer Mamiba Cosmetics
Job Title Customer Service Specialist
Vacancy Deadline(mm/dd/yy) 7/15/2015
Languages English, Good
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Description Provide follow up to the existing clients. Handle Pre and Post-sale customer queries over the phone, email & faxes. Manage, coordinate and resolve customer complaints and escalate priority issues. Perform Basic Transaction recording ( Orders ” Queries ” Revenues ” Expenses ” Follow-ups) Coordinate transactions (order confirmation, cash collection, shipments, finalizing customer orders Follow up with customers for (Incomplete purchase- complaints follow) if required Track and coordinate incoming shipments with courier to ensure safe receipt Receive & proceed with return and refund requests and convey policy with customer on case by case basis Coordinate offline marketing activities with other team members Open and maintain customer accounts by recording and updating account information. Recommend potential improvements, products or services based on our customer feedback Record product, packaging, and order information on specified form. Collect customers data and forward the sales orders to the logistics phase. Complete all logs and document all call information Provide other supportive tasks as required
Qualifications Fresh Graduates are welcome to apply. Customer Service experience is a plus Excellent Communication Skills & Patience Problem-Solving Skills & Time Management Good computer skills. Flexibility with the Working Hours
Gender Any
Car owner Any
Experience 1 - 2 Years.
Compensations Medical Insurance
Salary (L.E.) Negotiable
Comments Preferably from Giza Area residents as the office in Mohanseen
Job Contact Email hr1@mamibacare.com
وظائف خدمة عملاء لشركة ماميبا مصر لمستحضرات التجميل - وظفنى حالاً 2015
Customer Service Specialist Jobs In Egypt And Career In Mamiba Cosmetics Vacancies In Cairo 2015
.png)
.png)
