Client Relation Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Client Relation Representative
Vacancy Deadline(mm/dd/yy) 8/30/2015
Languages English - Excellent Arabic - Excellent French - Fair
Languages Arabic, Excellent
English, Excellent
French, Fair
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Handle internal and external complaints. Assist in prioritizing, collaborating internally and facilitation resolution cases Provides feedback in regards to Customer Satisfaction and Overall performance of client services. Analyze internal work process flows to improve services. Create and Implement new procedures/technologies based on patterns of complaints. Works in collaboration with all departments to improve overall quality of customer relations. Visits clients as needed for complaints and to maintain solid client relations. Responsible for providing executive support to corporate business development activities as directed. Work closely with the Call Center relating to escalating cases, by providing them support. Conduct random audits on inbound/outbound calls to monitor level of Customer Service. Work with the Business Analyst to improve our IT Solutions and create new functions. Other related activities determined by Executive Management
Qualifications - Minimum 0-2+ years of experience, in a similar role. - Bachelor’s degree is required, MBA is a plus - Excellent verbal, written and communication skills - Outstanding experience with Microsoft Office. - Team Player - Knowledge of insurance industry is a plus; - Physically fit to carry out duties and responsibilities.
Gender Any
Car owner no
Education major Pharmacy
Experience 1 - 2 Years.
Other Skills - Strong initiative with ability to work as part of a team as well as independently - Professional demeanor - Solid understanding of business dynamics, planning and execution - Understanding of all aspects pertaining to Health Insurance - Fluency in Microsoft Office applications (including Word, Access, Power Point, Excel), Outlook, and general Internet and research skills Show flexibility, excellent interpersonal skills, project coordination experience. - Able to oversee the clerical and administrative support duties within an assigned area. - Able to work well with all levels of internal management and staff, as well as outside clients and vendors. - Able to prioritize own work and attend to multiple assignments
Compensations Medical Insurance Life Insurance Social Insurance Annual Bonus
Salary (L.E.) 2000 – 4000
Job Contact Email Mohammad.mahmoud@nextcarehealth.com
Client Relation Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Client Relation Representative
Vacancy Deadline(mm/dd/yy) 8/30/2015
Languages English - Excellent Arabic - Excellent French - Fair
Languages Arabic, Excellent
English, Excellent
French, Fair
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
Handle internal and external complaints. Assist in prioritizing, collaborating internally and facilitation resolution cases Provides feedback in regards to Customer Satisfaction and Overall performance of client services. Analyze internal work process flows to improve services. Create and Implement new procedures/technologies based on patterns of complaints. Works in collaboration with all departments to improve overall quality of customer relations. Visits clients as needed for complaints and to maintain solid client relations. Responsible for providing executive support to corporate business development activities as directed. Work closely with the Call Center relating to escalating cases, by providing them support. Conduct random audits on inbound/outbound calls to monitor level of Customer Service. Work with the Business Analyst to improve our IT Solutions and create new functions. Other related activities determined by Executive Management
Qualifications - Minimum 0-2+ years of experience, in a similar role. - Bachelor’s degree is required, MBA is a plus - Excellent verbal, written and communication skills - Outstanding experience with Microsoft Office. - Team Player - Knowledge of insurance industry is a plus; - Physically fit to carry out duties and responsibilities.
Gender Any
Car owner no
Education major Pharmacy
Experience 1 - 2 Years.
Other Skills - Strong initiative with ability to work as part of a team as well as independently - Professional demeanor - Solid understanding of business dynamics, planning and execution - Understanding of all aspects pertaining to Health Insurance - Fluency in Microsoft Office applications (including Word, Access, Power Point, Excel), Outlook, and general Internet and research skills Show flexibility, excellent interpersonal skills, project coordination experience. - Able to oversee the clerical and administrative support duties within an assigned area. - Able to work well with all levels of internal management and staff, as well as outside clients and vendors. - Able to prioritize own work and attend to multiple assignments
Compensations Medical Insurance Life Insurance Social Insurance Annual Bonus
Salary (L.E.) 2000 – 4000
Job Contact Email Mohammad.mahmoud@nextcarehealth.com
Client Relation Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
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