Customer Service Employee Jobs In Egypt And Career In Doehler Egypt Vacancies In Giza 2016
Employer Doehler Egypt
Job Title Customer Service Employee
Vacancy Deadline(mm/dd/yy) 8/14/2016
Languages English, Excellent
Country Egypt
City Giza
Job Category Economy, Sales
Job Type Full Time
Job Level Junior
- Customer service of defined customer base. - Responsible for immediate order entry (into the system), confirmation after checking availability and processing, and constant updating of corresponding customer base data in the system. - Implement timely processing of samples according to predetermined lead and delivery times, optimal sample numbers and cost benefit-ratio in collaboration with TGs / sales responsible. - Implement prompt, timely quotation preparation using SAP and considering the predetermined pricing process based on the minimum order quantity, block pricing, extra packaging costs, etc. to be agreed on. Ensure constant optimization of terms of payment and delivery conditions. - Implement continuous monitoring and compliance with contracts, prices, order quantities, batch sizes, delivery packaging and payment as well as implement other agreements in accordance with the executive manager. Elaborate corresponding analyses. - Monitor customer complaints together with Complaint Management and in accordance with Sales. Implement communication with customers and conduct appropriate measures (e.g. credit notes) in accordance with the senior manager and Sales. - Assist in organizing and preparing internal and external customer visits in accordance with the participating departments (Sales, D&A, samples lab). - Assist in planning product lines as well as in pricing and condition planning together with Sales. - Participate in the optimization of course of actions and processes in accordance with the senior manager.
Qualifications - A bachelor degree in a relevant discipline - 0-2 years of experience in customer service, sales. - Excellent command of English language; French is a plus - SAP Experience is a plus - Customer focus and strong communication skills
Gender Any
Car owner Any
Education major Economics
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email HR.Egypt@doehler.com specifying the job title in the subject line
Employer Doehler Egypt
Job Title Customer Service Employee
Vacancy Deadline(mm/dd/yy) 8/14/2016
Languages English, Excellent
Country Egypt
City Giza
Job Category Economy, Sales
Job Type Full Time
Job Level Junior
- Customer service of defined customer base. - Responsible for immediate order entry (into the system), confirmation after checking availability and processing, and constant updating of corresponding customer base data in the system. - Implement timely processing of samples according to predetermined lead and delivery times, optimal sample numbers and cost benefit-ratio in collaboration with TGs / sales responsible. - Implement prompt, timely quotation preparation using SAP and considering the predetermined pricing process based on the minimum order quantity, block pricing, extra packaging costs, etc. to be agreed on. Ensure constant optimization of terms of payment and delivery conditions. - Implement continuous monitoring and compliance with contracts, prices, order quantities, batch sizes, delivery packaging and payment as well as implement other agreements in accordance with the executive manager. Elaborate corresponding analyses. - Monitor customer complaints together with Complaint Management and in accordance with Sales. Implement communication with customers and conduct appropriate measures (e.g. credit notes) in accordance with the senior manager and Sales. - Assist in organizing and preparing internal and external customer visits in accordance with the participating departments (Sales, D&A, samples lab). - Assist in planning product lines as well as in pricing and condition planning together with Sales. - Participate in the optimization of course of actions and processes in accordance with the senior manager.
Qualifications - A bachelor degree in a relevant discipline - 0-2 years of experience in customer service, sales. - Excellent command of English language; French is a plus - SAP Experience is a plus - Customer focus and strong communication skills
Gender Any
Car owner Any
Education major Economics
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email HR.Egypt@doehler.com specifying the job title in the subject line
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