Technical support Manager Jobs In Egypt And Career In EATC Egyptian Automotive & Trading Co Vacancies In Cairo 2014
Employer EATC Egyptian Automotive & Trading Co.
Job Title Technical support Manager
Vacancy Deadline(mm/dd/yy) 8/18/2014
Languages Good written and spoken English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Engineering, Automotive, Mechanical Engineer
Job Type Full Time
Job Level Managerial
Description 1. Improve Productivity by highlighting deficiencies and recommending change in tools, training, process, reporting and employed engagement. 2. Facilitate customer resolution for escalated technical complaints. 3. Report operational achievement and progress to the higher management on a regularly basis. 4. Reviews work of Technical support team 5. Work with other managers to ensure operational consistency. 6. Analyze the technical reports received from service centers. 7. Monitor service centers technical reports and implementation of car care program. 8. Complies with and helps to enforce standard policies and procedures. 9. Prepare and Control the technical support division budget. 10. Assist in staff technical evaluation and hiring process.
Qualifications Education : Bsc. Mechanical Engineering or Higher. Experience: Min. 5 years. Computer : Ability to use Microsoft Office to include Microsoft Word, Excel and email and Ability to use of computer databases
Gender Male
Car owner Any
Education major Engineering
Experience 6 - 9 Years.
Compensations -Social Insurance -Medical Insurance -Transportation -Social activities
Salary (L.E.) Negotiable CVs at: sherif.said@eaec.com.eg -CVs should be attached with a recent photo -CVs without address "Technical support" will be neglected
Job Contact Email sherif.said@eaec.com.eg
Employer EATC Egyptian Automotive & Trading Co.
Job Title Technical support Manager
Vacancy Deadline(mm/dd/yy) 8/18/2014
Languages Good written and spoken English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Engineering, Automotive, Mechanical Engineer
Job Type Full Time
Job Level Managerial
Description 1. Improve Productivity by highlighting deficiencies and recommending change in tools, training, process, reporting and employed engagement. 2. Facilitate customer resolution for escalated technical complaints. 3. Report operational achievement and progress to the higher management on a regularly basis. 4. Reviews work of Technical support team 5. Work with other managers to ensure operational consistency. 6. Analyze the technical reports received from service centers. 7. Monitor service centers technical reports and implementation of car care program. 8. Complies with and helps to enforce standard policies and procedures. 9. Prepare and Control the technical support division budget. 10. Assist in staff technical evaluation and hiring process.
Qualifications Education : Bsc. Mechanical Engineering or Higher. Experience: Min. 5 years. Computer : Ability to use Microsoft Office to include Microsoft Word, Excel and email and Ability to use of computer databases
Gender Male
Car owner Any
Education major Engineering
Experience 6 - 9 Years.
Compensations -Social Insurance -Medical Insurance -Transportation -Social activities
Salary (L.E.) Negotiable CVs at: sherif.said@eaec.com.eg -CVs should be attached with a recent photo -CVs without address "Technical support" will be neglected
Job Contact Email sherif.said@eaec.com.eg
