Telesales Team Manager - Offshore Account Jobs In Egypt And Career In BDO Esnad Vacancies In Cairo 2015
Employer BDO Esnad
Job Title Telesales Team Manager - Offshore Account
Vacancy Deadline(mm/dd/yy) 5/27/2015
Languages Excellent English Is a must
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Managerial
Description — will be responsible for the development and execution of monthly, quarterly, and annual sales goals that will require enrolling the commitment and buy-in from their staff. — The focus of this job will be to make connections with people, motivating and inspiring them to achieve results. This is a fast paced and results oriented. While there is urgency to goal achievement, responsibility for achievement of results needs to be shared and effectively delegated to their sales team when necessary. Initiating projects and processes beyond the established organization practices will often require training and developing others, and enlisting their support. — Coaching the team on sales closing techniques and prospect management, providing knowledge transfer, constructive feedback and candid appraisal. — Develop, communicate and monitor individual and team performance standards. — .Identify on-going training needs. — —Continuously strive for superior sales performance levels through ongoing mentoring and training — Create a team environment that motivates employees, manages performance, recognizes achievement and develops staff. — Identify and address individual and team performance gaps against expected results throughout the performance period. — Identify and address individual and team performance gaps against expected results throughout the performance period. — Manage performance standards and conduct performance evaluations, taking disciplinary action as needed. Monitor employee performance against critical behaviors and results expected throughout the performance period. — Assess and make recommendations regarding staffing issues and operational concerns. — .Other duties as assigned.
Qualifications • Bachelor’s in Business, Marketing or related field. • 3+ years outbound call center sales experience. • Monitoring random calls to improve quality, minimize errors and track operator performance • Experience with call center technology ACD, workforce management, agent productivity tools, and call trafficking management. • Setting and meeting performance targets for speed and efficiency. • Teamwork oriented, with a documented background of success through team interactions. • Excellent verbal and written communication skills and presentation skills. • Experience in problem-solving. • Excellent organizational skills, be detail oriented, and able to follow departmental quality control procedures. • Proven ability to work well in a high pressure/target driven environment.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email calibers@bdoesnad.com
Telesales Team Manager - Offshore Account Jobs In Egypt And Career In BDO Esnad Vacancies In Cairo 2015
Employer BDO Esnad
Job Title Telesales Team Manager - Offshore Account
Vacancy Deadline(mm/dd/yy) 5/27/2015
Languages Excellent English Is a must
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Managerial
Description — will be responsible for the development and execution of monthly, quarterly, and annual sales goals that will require enrolling the commitment and buy-in from their staff. — The focus of this job will be to make connections with people, motivating and inspiring them to achieve results. This is a fast paced and results oriented. While there is urgency to goal achievement, responsibility for achievement of results needs to be shared and effectively delegated to their sales team when necessary. Initiating projects and processes beyond the established organization practices will often require training and developing others, and enlisting their support. — Coaching the team on sales closing techniques and prospect management, providing knowledge transfer, constructive feedback and candid appraisal. — Develop, communicate and monitor individual and team performance standards. — .Identify on-going training needs. — —Continuously strive for superior sales performance levels through ongoing mentoring and training — Create a team environment that motivates employees, manages performance, recognizes achievement and develops staff. — Identify and address individual and team performance gaps against expected results throughout the performance period. — Identify and address individual and team performance gaps against expected results throughout the performance period. — Manage performance standards and conduct performance evaluations, taking disciplinary action as needed. Monitor employee performance against critical behaviors and results expected throughout the performance period. — Assess and make recommendations regarding staffing issues and operational concerns. — .Other duties as assigned.
Qualifications • Bachelor’s in Business, Marketing or related field. • 3+ years outbound call center sales experience. • Monitoring random calls to improve quality, minimize errors and track operator performance • Experience with call center technology ACD, workforce management, agent productivity tools, and call trafficking management. • Setting and meeting performance targets for speed and efficiency. • Teamwork oriented, with a documented background of success through team interactions. • Excellent verbal and written communication skills and presentation skills. • Experience in problem-solving. • Excellent organizational skills, be detail oriented, and able to follow departmental quality control procedures. • Proven ability to work well in a high pressure/target driven environment.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email calibers@bdoesnad.com
Telesales Team Manager - Offshore Account Jobs In Egypt And Career In BDO Esnad Vacancies In Cairo 2015
