Call Center Training Supervisor Jobs In Egypt And Career In BDO Esnad Vacancies In Cairo 2015
Employer BDO Esnad
Job Title Call Center Training Supervisor
Vacancy Deadline(mm/dd/yy) 10/21/2015
Languages Excellent English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Senior
Responsible for the Call Center training department and accountable for the required KPI’s and quality of work as identified by COPC Manage the CC training department, delivering on time soft skills and PK training as business needs Ensure the functional compliance to COPC standard. Coach the new hires during the nesting period to meet the operational KPI’s. Conduct a TNA at CC level and project level. Skill assessment.
Qualifications no less than 6 years in the call center- 3 in a supervisory similar position Communication skills, client relation, presentation skills, excel and data analysis.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email calibers@bdoesnad.com
Call Center Training Supervisor Jobs In Egypt And Career In BDO Esnad Vacancies In Cairo 2015
Employer BDO Esnad
Job Title Call Center Training Supervisor
Vacancy Deadline(mm/dd/yy) 10/21/2015
Languages Excellent English
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Senior
Responsible for the Call Center training department and accountable for the required KPI’s and quality of work as identified by COPC Manage the CC training department, delivering on time soft skills and PK training as business needs Ensure the functional compliance to COPC standard. Coach the new hires during the nesting period to meet the operational KPI’s. Conduct a TNA at CC level and project level. Skill assessment.
Qualifications no less than 6 years in the call center- 3 in a supervisory similar position Communication skills, client relation, presentation skills, excel and data analysis.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email calibers@bdoesnad.com
Call Center Training Supervisor Jobs In Egypt And Career In BDO Esnad Vacancies In Cairo 2015
