Call Center Agent Jobs In Egypt And Career In Malomatia Egypt Information System Vacancies In Cairo 2015
Employer Malomatia Egypt Information System
Job Title Call Center Agent
Vacancy Deadline(mm/dd/yy) 11/29/2015
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Service, Call Center
Job Type Full Time
Job Level Junior
•Act as first line of support to help the users online either by replying their inquiries or by escalating their complains to the Second Line of Support to Overcome all the Problems and obstacles which might face •Answer calls professionally •Respond to customer inquiries •Research required information using available resources •Handle and resolve customer complaints •provide customers with product and service information •Enter customer information •Process orders, forms and applications •Route calls to appropriate resource •Follow up customer calls where necessary •Complete call logs •Produce call reports
Qualifications •6 months experience in customer service (Optional) •Excellent verbal and written communication skills in Arabic and English (Preferably) •Fast typing skills and basic computer office based skills •Strong professional communication skills with customers •Strong listening skills •Strong problem analysis and problem solving •Excellent customer service orientation •Strong organizational skills •Strong attention to detail •Excellent team work •Ability to stress tolerance •High flexibility
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email Interested candidates should email their CVs to recruitment.egy@malomatia.com, Job title should be mentioned in the subject line of the email
Call Center Agent Jobs In Egypt And Career In Malomatia Egypt Information System Vacancies In Cairo 2015
Employer Malomatia Egypt Information System
Job Title Call Center Agent
Vacancy Deadline(mm/dd/yy) 11/29/2015
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Service, Call Center
Job Type Full Time
Job Level Junior
•Act as first line of support to help the users online either by replying their inquiries or by escalating their complains to the Second Line of Support to Overcome all the Problems and obstacles which might face •Answer calls professionally •Respond to customer inquiries •Research required information using available resources •Handle and resolve customer complaints •provide customers with product and service information •Enter customer information •Process orders, forms and applications •Route calls to appropriate resource •Follow up customer calls where necessary •Complete call logs •Produce call reports
Qualifications •6 months experience in customer service (Optional) •Excellent verbal and written communication skills in Arabic and English (Preferably) •Fast typing skills and basic computer office based skills •Strong professional communication skills with customers •Strong listening skills •Strong problem analysis and problem solving •Excellent customer service orientation •Strong organizational skills •Strong attention to detail •Excellent team work •Ability to stress tolerance •High flexibility
Gender Any
Car owner Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Email Interested candidates should email their CVs to recruitment.egy@malomatia.com, Job title should be mentioned in the subject line of the email
Call Center Agent Jobs In Egypt And Career In Malomatia Egypt Information System Vacancies In Cairo 2015
