وظيفى خدمة عملاء راتب 20 الف جنية بشركة رايز أب

نبذة مختصرة عن شركة رايز اب

شركة مصرية متخصصة في توفير حلول الموارد البشرية، الاستشارات الإدارية، والتعهيد (Outsourcing). تأسست على يد خبراء لتقديم خبرات محلية ودولية في مجالات الأعمال المختلفة، بما في ذلك إدارة المرتبات وتنمية المهارات الإدارية، وتقدم خدماتها لمختلف القطاعات

وظيفى خدمة عملاء راتب 20 الف جنية بشركة رايز أب

Experience Needed:

0 To 3 Years
Career Level:

Entry Level (Junior Level / Fresh Grad)
Education Level:

Bachelor's Degree
Salary:20000 To 20000 EGP Per Month

Job Description

• Respond promptly and professionally to customer inquiries via phone.
• Resolve customer issues efficiently, ensuring high levels of satisfaction and loyalty.
• Document and track customer interactions, feedback, and resolutions in the CRM system.
• Collaborate with internal teams to address complex or escalated customer concerns.
• Provide accurate information about products, services, and company policies.
• Follow up with customers to ensure their issues are fully resolved.
• Identify recurring customer issues and suggest process improvements.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Meet or exceed individual and team performance targets and KPIs.
• Stay updated on company offerings, policies, and industry best practices.

Job Requirements

• Bachelor’s degree or equivalent experience in a related field.
• 0-3 years of experience in customer service or a similar client-facing role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle stressful situations with professionalism and composure.
• Proficiency in using computers and customer management software.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Flexibility to work full-time, under a long-term contract, and on-site as required.
• Commitment to delivering exceptional customer experiences.
• Apply