وظيفة خدمة عملاء لحديث التخرج شركة بايرسدورف للعناية بالبشرة

نبذة مختصرة عن شركة شركة بايرسدورف
شركة بايرسدورف هي شركة ألمانية عالمية رائدة في تصنيع منتجات العناية بالبشرة والشخصية، تأسست عام 1882 ويقع مقرها الرئيسي في مدينة هامبورغ بألماني تركز بايرسدورف على تطوير وتصنيع منتجات العناية بالبشرة، ومستحضرات التجميل، ومنتجات العناية الشخصية

About the job

Your TasksSales Order Processing

Collect, create, and maintain Standard Operating Procedures for customers, service providers, and internal processes

Maintain relevant data with regard to assortment and order forms

Collect, create, and maintain customer master data in SAP

Timely order processing

Coordinate with the Supply & Demand team on stock availability

Create transparency for customers on order status

Coordinate with logistics service providers on pick and pack, loading, and delivery

Manage Logistical Value Added Services (LAS) for deliveries when required

Ensure that the customer has all required documentation for clearance in case of cross-border shipments

Monitor deliveries up to the delivery point and Proof of Delivery (POD) receipt

Keep logistics service providers accountable to agreed KPIs

Relationship Management

Develop customer supply relationships with partners in order to fully understand their daily requirements

Understand key distribution routes and warehouse operations at partners

Develop relationships with key distribution/warehouse/transport personnel at partners

Proactively investigate and identify the root cause of queries

Implement improvement processes in order to achieve supply chain 

optimization. Reduce complexity wherever possible

Your Profile

Qualified Bachelor’s degree (preferably in Engineering or Supply Chain)

Preferred 1–2 years of supply chain work experience (i.e., customer service, supply chain analyst, etc.)

Excellent verbal and written communication skills in English. Fluency in Arabic is an advantage

Team worker and able to work autonomously with guidance

Collaborative with good interpersonal skills; able to build strong relationships quickly

Dynamic, results-oriented individual with a “hands-on” style

Strong analytical ability

Adaptable to a fast-paced, high-growth, dynamic environment

ERP experience (SAP knowledge is an advantage)

Proficiency in MS Excel

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