تدريب استقبال بشركة ماجنيت لاستشارات الموارد البشرية

نبذة مختصرة عن شركة ماجنيت لاستشارات الموارد البشرية
شركة Magnet هي شركة متخصصة في استشارات الموارد البشرية وحلول إدارة رأس المال البشري، وتعد إحدى الشركات التابعة لـ Beltone Holding. تقدم الشركة خدمات متكاملة للشركات مثل التوظيف، البحث عن القيادات التنفيذية، إدارة شؤون الموظفين والرواتب، والاستعانة بمصادر خارجية لخدمات HR بهدف مساعدة المؤسسات على تطوير فرق العمل وتحقيق النمو والنجاح

Key Responsibilities:

• Greet and welcome clients in a friendly and professional manner upon arrival.
• Handle incoming phone calls, messages, and client inquiries promptly and professionally.
• Manage class bookings, cancellations, and schedule updates through the studio booking system.
• Process client payments and maintain accurate client records.
• Coordinate with instructors regarding class schedules and operational needs.
• Assist instructors with class preparation and scheduling when required.
• Ensure the reception area and studio entrance remain organized, clean, and presentable.
• Provide general administrative support related to front desk operations.
• Maintain a positive client experience and address basic client concerns or requests.

Qualifications:

• Undergraduate student or currently pursuing a university degree.
• English fluency is a MUST.
• 0–1 year of experience in customer service, reception, hospitality, or similar roles is preferred.
• Strong communication and interpersonal skills
• Friendly and welcoming personality
• Organized and detail-oriented
• Reliable and punctual
• Basic scheduling and booking management
• Payment handling and record keeping
• Basic administrative support skills
• Familiarity with booking systems or CRM platforms
• Basic proficiency in standard office software and digital tools
• Ability to maintain a professional and presentable front desk environment
• Ability to manage multiple client requests efficiently
• Ability to work flexible hours, including evenings or weekends when required
• Strong customer service orientation and problem-solving capability

Requirements added by the job poster

• Bachelor's Degree

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