VM Ware Technical Support Engineer Jobs In Egypt And Career In Etisal International Vacancies In Cairo 2014
Employer Etisal International
Job Title VM Ware Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 8/27/2014
Languages English, Excellent
Country Egypt
City Cairo
Job Category Computer Software, Communication Engineering, Computer
Job Type Full Time
Job Level Junior
Description — Resolve customers issues via the telephone, email or Webex session. — Resolve any customer technical issues through diligent research, reproduction, and troubleshooting. — Regular follow-ups with customers with recommendations, updates and action plans. — Document all technical inquiries; develop and review content for knowledge base. — Provide training or assistance to junior staff. — Escalate issues in a timely manner according to Standard Operating Procedures. — Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. — Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies. — Focus on an area of technical specialization and attend technical training. — Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Qualifications - Bachelor’s Degree. - Age under 30 years old. - Good knowledge of Routing, Switching and VLAN concepts. - Good background of Database applications including SQL Server and Oracle. - Overall Work experience of 3 to 4 Years in Technical domains. - Basic knowledge in Virtualization & Cloud computing will be preferred. - Strong Linux or UNIX administration skills. - Setup and operation of TCP/IP networking on Linux or UNIX systems. - Ability to follow standard engineering principles and practices. - Strong understanding of the following technologies: • Networking • Storage • Linux • TCP/IP • Windows Clustering/DHCP/DNS • Windows 2003/2008/2012
Gender Any
Car owner Any
Education major Computer Engineering
Experience 1 - 2 Years.
Other Skills - Good written and verbal communication skills. - Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations.
Compensations Net Salary: 4000 EGP + Medical Insurance + Social Insurance.
Salary (L.E.) 4000 - 6000
Comments - Age should be under 30 years old. - Kindly mention in the subject (VM Ware Technical Support - AM Chamber).
Job Contact Email vmware.etisal@gmail.com
Employer Etisal International
Job Title VM Ware Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 8/27/2014
Languages English, Excellent
Country Egypt
City Cairo
Job Category Computer Software, Communication Engineering, Computer
Job Type Full Time
Job Level Junior
Description — Resolve customers issues via the telephone, email or Webex session. — Resolve any customer technical issues through diligent research, reproduction, and troubleshooting. — Regular follow-ups with customers with recommendations, updates and action plans. — Document all technical inquiries; develop and review content for knowledge base. — Provide training or assistance to junior staff. — Escalate issues in a timely manner according to Standard Operating Procedures. — Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. — Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies. — Focus on an area of technical specialization and attend technical training. — Read and work with other Technical Support Engineers on cases which will help cultivate that expertise.
Qualifications - Bachelor’s Degree. - Age under 30 years old. - Good knowledge of Routing, Switching and VLAN concepts. - Good background of Database applications including SQL Server and Oracle. - Overall Work experience of 3 to 4 Years in Technical domains. - Basic knowledge in Virtualization & Cloud computing will be preferred. - Strong Linux or UNIX administration skills. - Setup and operation of TCP/IP networking on Linux or UNIX systems. - Ability to follow standard engineering principles and practices. - Strong understanding of the following technologies: • Networking • Storage • Linux • TCP/IP • Windows Clustering/DHCP/DNS • Windows 2003/2008/2012
Gender Any
Car owner Any
Education major Computer Engineering
Experience 1 - 2 Years.
Other Skills - Good written and verbal communication skills. - Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations.
Compensations Net Salary: 4000 EGP + Medical Insurance + Social Insurance.
Salary (L.E.) 4000 - 6000
Comments - Age should be under 30 years old. - Kindly mention in the subject (VM Ware Technical Support - AM Chamber).
Job Contact Email vmware.etisal@gmail.com
