Call Center Manager Jobs In Egypt And Career In National Trading Company (Appliance) Vacancies In Cairo 2014
Employer National Trading Company (Appliance)
Job Title Call Center Manager
Vacancy Deadline(mm/dd/yy) 12/4/2014
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Managerial
Description Responsibilities include implementing, reviewing and improving all call center policies, procedures and service standards. Hire, train and supervise call center employees. Track call volume, reporting discrepancies and areas that need improvement to the employer. handle problem calls that the employees cannot handle by following policies and procedures. Checking that call quality is maintained. Ensuring that proper call procedure are followed. Ensuring that confidentiality of customer information is maintained.
Qualifications -Problem solving skills -Should be motivating in nature -Excellent telephonic skills -Must have training skills -Good knowledge about customer satisfaction -Impressive communication and interpersonal skills.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) 4000 - 6000
Job Contact Email hr@appliance-eg.com
Call Center Manager Jobs In Egypt And Career In National Trading Company (Appliance) Vacancies In Cairo 2014
Employer National Trading Company (Appliance)
Job Title Call Center Manager
Vacancy Deadline(mm/dd/yy) 12/4/2014
Languages English, Excellent
Country Egypt
City Cairo
Job Category Call Center
Job Type Full Time
Job Level Managerial
Description Responsibilities include implementing, reviewing and improving all call center policies, procedures and service standards. Hire, train and supervise call center employees. Track call volume, reporting discrepancies and areas that need improvement to the employer. handle problem calls that the employees cannot handle by following policies and procedures. Checking that call quality is maintained. Ensuring that proper call procedure are followed. Ensuring that confidentiality of customer information is maintained.
Qualifications -Problem solving skills -Should be motivating in nature -Excellent telephonic skills -Must have training skills -Good knowledge about customer satisfaction -Impressive communication and interpersonal skills.
Gender Any
Car owner Any
Experience 3 - 5 Years.
Salary (L.E.) 4000 - 6000
Job Contact Email hr@appliance-eg.com
Call Center Manager Jobs In Egypt And Career In National Trading Company (Appliance) Vacancies In Cairo 2014
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