International Customer Service Advisor/Fresh Graduate For Xceed Contact Center

International Customer Service Advisor/Fresh Graduate Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2014
Employer    Xceed Contact Center
Job Title     International Customer Service Advisor
Vacancy Deadline(mm/dd/yy)    11/30/2014
Languages     Fluent English very Good English
 Languages     English, Excellent
Country     Egypt
City     Cairo
Job Category    Call Center
Job Type    Full Time
Job Level     Junior
Description     Handle customers inquiries concerning services, billing, inquisitions‡.etc providing accurate and full information according to the contact center guidelines. 2. Resolve customers complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office. 3. Acquire customers orders and create opportunities for up-selling and cross selling (where applicable). 4. Handle effectively the needs of the customers and enhance standards of quality for the service offered.
Qualifications    Fluency in English is a must. Excellent Communication, Negotiation, & Presentation Skills are required. Being capable of making outbound calls to customers, persuading them on having a certain rate plan or a certain product.
Gender    Any
Car owner     Any
Experience    0 – New Graduate Years.
Other Skills    Fluency in English is a must. Excellent Communication, Negotiation, & Presentation Skills are required. Being capable of making outbound calls to customers, persuading them on having a certain rate plan or a certain product.
Salary (L.E.)    2000 – 4000
Job Contact Email    Kholoud Marzouk Kholoud.marzouk@xceedcc.com

International Customer Service Advisor/Fresh Graduate Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2014

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