Supervisor Telecommunication Engineer For Xceed Contact Center

Supervisor Telecommunication Engineer Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2014
Employer    Xceed Contact Center
Job Title     Supervisor Telecommunication Engineer
Vacancy Deadline(mm/dd/yy)    12/31/2014
Country     Egypt
Job Category    Telecommunications
Job Type    Full Time
Job Level     Managerial
Description     1. Supervise the Communication support and Communications controllers teams in the performance of their duties and in the general execution of the day-to-day activities. 2. Troubleshoot and resolve PBX and data network problems escalated from Communications Support team. 3. Track and analyse fault histories in the long term resolution of intermittent problems. 4. Receive inquiries from different teams regarding current or planned projects and takes appropriate action to resolve problems or plan for upgrades. 5. Takes appropriate action to resolve problems or plan for upgrades upon inquiries Received from different teams regarding current or planned projects. 6. Analyse and ensure the reliability of the communications systems on a regular basis to provide highest level of performance, availability, and security. 7. Establish proper technical documentation and troubleshooting procedures for the Communication support and Communications controllers teams. 8. Assist in the selection and evaluation of products and vendors related to the voice or data network. 9. Develop training plans to enhance teams planning skills. 10. On-call in case of emergency.
Qualifications    B.Sc. Science, Electrical Engineering, Communications or any other related field. Technical Expert level Certifications and training related to PBXs and data networks is a plus PMP (2), CCNP (1), MCSE (1) is a plus. High sense of customer service and ability to deal with customers.
Gender    Any
Car owner     Any
Education major     Communication & Electronics
Experience    6 - 9 Years.
Salary (L.E.)    Negotiable
Comments    Interested candidates should send their CVs to Sarah.yacoub@xceedcc.com mentioning "AMCHAM - Supervisor Telecommunication Engineer" in the subject of the email
Job Contact Email    Sarah.yacoub@xceedcc.com

Supervisor Telecommunication Engineer Jobs In Egypt And Career In Xceed Contact Center Vacancies In Cairo 2014

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