Customer Satisfaction Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Customer Satisfaction Representative
Vacancy Deadline(mm/dd/yy) 10/30/2015
Languages Arabic English
Languages English, Good
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
•Effectively manage incoming calls •Identify and assess customers’ needs to achieve satisfaction •Build sustainable relationships of trust through open and interactive communication •Provide accurate, valid and complete information by using the right methods/tools •Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution •Keep records of customer interactions, process customer accounts and file documents •Follow communication procedures, guidelines and policies •Take the extra mile to engage customers
Qualifications - Bachelor Degree - 1-2 years experience - Proven customer support experience
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills -Strong phone contact handling skills and active listening •Customer orientation and ability to adapt/respond to different types of characters •Excellent communication and presentation skills •Ability to multi-task, prioritize, and manage time effectively
Compensations negotiable
Salary (L.E.) Negotiable
Comments pls. attach your recent photo with CV
Job Contact Email basant.hamed@elabdgroup.com
Customer Satisfaction Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title Customer Satisfaction Representative
Vacancy Deadline(mm/dd/yy) 10/30/2015
Languages Arabic English
Languages English, Good
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
•Effectively manage incoming calls •Identify and assess customers’ needs to achieve satisfaction •Build sustainable relationships of trust through open and interactive communication •Provide accurate, valid and complete information by using the right methods/tools •Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution •Keep records of customer interactions, process customer accounts and file documents •Follow communication procedures, guidelines and policies •Take the extra mile to engage customers
Qualifications - Bachelor Degree - 1-2 years experience - Proven customer support experience
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills -Strong phone contact handling skills and active listening •Customer orientation and ability to adapt/respond to different types of characters •Excellent communication and presentation skills •Ability to multi-task, prioritize, and manage time effectively
Compensations negotiable
Salary (L.E.) Negotiable
Comments pls. attach your recent photo with CV
Job Contact Email basant.hamed@elabdgroup.com
Customer Satisfaction Representative Jobs In Egypt And Career In Vacancies In Cairo 2015