Customer Satisfaction Representative Jobs In Egypt 2015

Customer Satisfaction Representative Jobs In Egypt And Career In Vacancies In Cairo 2015
Job Title     Customer Satisfaction Representative
Vacancy Deadline(mm/dd/yy)    10/30/2015
Languages     Arabic English
 Languages     English, Good
Country     Egypt
City     Cairo
Job Category    Customer Service
Job Type    Full Time
Job Level     Junior
     •Effectively manage incoming calls •Identify and assess customers’ needs to achieve satisfaction •Build sustainable relationships of trust through open and interactive communication •Provide accurate, valid and complete information by using the right methods/tools •Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution •Keep records of customer interactions, process customer accounts and file documents •Follow communication procedures, guidelines and policies •Take the extra mile to engage customers
Qualifications    - Bachelor Degree - 1-2 years experience - Proven customer support experience
Gender    Any
Car owner     Any
Experience    1 - 2 Years.
Other Skills    -Strong phone contact handling skills and active listening •Customer orientation and ability to adapt/respond to different types of characters •Excellent communication and presentation skills •Ability to multi-task, prioritize, and manage time effectively
Compensations    negotiable
Salary (L.E.)    Negotiable
Comments    pls. attach your recent photo with CV
Job Contact Email    basant.hamed@elabdgroup.com

Customer Satisfaction Representative Jobs In Egypt And Career In Vacancies In Cairo 2015

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