Employer Zewail City of Science and Technology
Job Title Technical Support Engineer
Vacancy Deadline(mm/dd/yy) 6/30/2017
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Giza
Job Category Engineering, Information Technology, Electronics
Job Type Full Time
Job Level Junior
Description - Provide end-users with technical assistance in person or via different means such as phone, email and other electronic medium. - Research, diagnose, troubleshoot and identify solutions to resolve issues related to application use, design and configuration. - Verify and customize end user requests. - Assist with implementation testing and projects. - Assist with projects to roll-out enhanced or new functionality - Assist with new installations Network, Systems and Applications and software deployment - Assist with Network & Systems Monitoring. - Diagnose, troubleshoot, repair and maintain equipment and software. - Document customer complaints and escalate unresolved issues. - Assist with documentation of network and systems infrastructure. - Generate technical guides and user manuals. - Reporting tasks and utilization time
Qualifications - Good Knowledge of Operating Systems (Windows 2003, 2008, 2012, and Win XP, Win7 &Win8) - Knowledge of Linux or Unix is a plus. - Experience with infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus. - Knowledge of Virtual Machines & Cloud computing knowledge is a plus. - Experience of Network protocols. - MS Office, Computer HW & SW Background.
Gender Any
Car owner Any
Education major Communication & Electronics
Experience 3 - 5 Years.
Salary (L.E.) Negotiable
Job Contact Email Please send your updated CV with the job code in subject on recruitment@zewailcity.edu.eg
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