First line Support (Males)representative For IT-Fusion Software House

First line Support (Males)representative is needed for IT-Fusion Software House Main Duties: Receive, analyze and classify tickets Stay in active monitoring for the status of the tickets Qualifications and Education Requirements BA or BSc Degree Fresh Grad Up to 1 year experience in customer service Excellent telephone manner Very good English – both written and verbal Excellent communication skills both written and verbal Proactive nature and good initiative with the ability to solve problems Interested applicants shall send their CVs on Esraa.fathi@it-fusion.org quoting First line Support representative in the Email Subject.