Technical Support Engineer For ODEC Technology Solutions

ODEC Technology Solutions is hiring a "Technical Support Engineer" with the following Technical qualifications: - 3 years for Experience needed. - End User Device Support (Desktop, Laptop, Mac, iPad, Mobile - Network connectivity (LAN, WiFi) - Application Support (Outlook, Auto-CAD, Photoshop, Printing, Scanning…) - Hardware Support (Printers, MFP, Desk Phones…) - Asset Management (Inventory, Warranty, Stock…) - Vendor Management (Negotiation, Evaluation…) - Implement SLA system Also some Personal Qualifications: - Presentable, stylish, classy - Excellent communication skills - Excellent customer service skills - Good technical skills - ITIL aware - Good Command of English - Good vendor management skills - Good project management skills - Able to prioritize tasks and incidents - Able to handle frustrated customers - Able to generate required reports on agent performance and customer satisfaction If you feel you are matching the above Qualifications, We are pleased to receive your CV on "hr@odects.com" with E-mail subject: "TSE 0619"