Customer Support Engineer For HUAWEI

Customer Support Engineer Vacancy – Cloud Core Network (CS/IMS) - Huawei Egypt TAC(Egyptians Only)Duties and Responsibilities:- Provide 24x7 support services to Huawei customers for CS/IMS Core product- Ability to work based on on-call shifts- Maintain and support system after commercial launch- Perform system support and inspection- Support the customer in system operation and give proper training if neededJob Description (Education, Experience, Skills & Others):- Education background: Bachelor degree in Telecommunications Engineering- Work experience: 2+ years of experience in core network field.- Language: Excellent written and oral English communication- Knowledge about mobile network structure and service flows.- Knowledge on SS7, and its application protocol (ISUP,INAP,MAP,SCCP)- Knowledge on IP protocols (SIP, H.323)- Knowledge about Network fundamentals.-Strong and motivated, responsible and initiative personality.-Solution focused.-Customer Centric and good communication skills-Ability to work under pressure.Interested candidates send their CVs to ehab.fawzy@huawei.com and mention the job title in the mail subject

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