وظيفة خدمة عملاء حديث تخرج بشركة كونِكت تالِنتس

نبذة مختصرة عن شركة كونِكت تالِنتس
منصة رائدة في منطقة الشرق الأوسط وشمال إفريقيا متخصصة في خدمات التوظيف، الموارد البشرية، وتعهيد الكفاءات (Outsourcing). تعمل الشركة على ربط الشركات بأفضل المواهب والخبرات العالمية والمحلية، مع توفير حلول ذكية لتقييم المواهب وإدارة 

الموارد البشرية، وتقدم خدماتها بأسعار تنافسية

Job Scope:
The Customer Support & After-Sales Specialist will act as the voice and face of the brand, ensuring an outstanding post-purchase customer experience. The role involves handling customer inquiries and complaints across multiple channels, providing product education and personalized recommendations, coordinating with internal teams to resolve delivery and order issues, and following up with customers to ensure satisfaction, gather feedback, and build long-term loyalty through efficient, empathetic issue resolution.

Job Requirements:

• • Bachelor’s degree.
• • 2–3 years of experience in customer support, after-sales, or a related role.
• • Genuine interest in skincare and beauty (knowledge of ingredients such as Niacinamide, Hyaluronic Acid, Retinol, Vitamin C, etc., is highly preferred).
• • Excellent written and verbal communication skills.
• • Strong problem-solving skills with a patient and customer-centric mindset.
• • Very good spoken and written English.
• • Ability to work with spreadsheets and prepare basic reports

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