IT Help Desk (Trainee)/Fresh Graduate Jobs In Egypt And Career In Degremont - Groupe Suez Vacancies In Cairo 2016
Employer Degremont - Groupe Suez
Job Title IT Help Desk (Trainee)
Vacancy Deadline(mm/dd/yy) 3/10/2016
Languages Good command of English & Arabic.
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Information Technology
Job Type Temporary
Job Level Training
1) Provide help desk support and resolve problems to the end user’s satisfaction. 2) Monitor and respond quickly and effectively to requests received through the IT help desk. 3) Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. 4) Modify configurations, utilities, software default settings, etc. for the local workstation. 5) Utilize and maintain the help desk tracking software. 6) Document internal procedures, Assist with on boarding of new users. 7) Maintain inventory of all equipment, software and software licenses. 8) Report issues to the Service Desk for escalation.
Qualifications - Bachelor Degree in Information Systems or Communications.
Gender Any
Car owner Any
Education major Information Technology
Experience 0 – New Graduate Years.
Other Skills • Autonomous, Reliable • Good interaction & coordination skills • Ability to work in a team.
Salary (L.E.) Negotiable
Job Contact Email Esraa.amin@degremont.com
IT Help Desk (Trainee)/Fresh Graduate Jobs In Egypt And Career In Degremont - Groupe Suez Vacancies In Cairo 2016
Employer Degremont - Groupe Suez
Job Title IT Help Desk (Trainee)
Vacancy Deadline(mm/dd/yy) 3/10/2016
Languages Good command of English & Arabic.
Languages Arabic, Excellent
English, Excellent
Country Egypt
City Cairo
Job Category Information Technology
Job Type Temporary
Job Level Training
1) Provide help desk support and resolve problems to the end user’s satisfaction. 2) Monitor and respond quickly and effectively to requests received through the IT help desk. 3) Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. 4) Modify configurations, utilities, software default settings, etc. for the local workstation. 5) Utilize and maintain the help desk tracking software. 6) Document internal procedures, Assist with on boarding of new users. 7) Maintain inventory of all equipment, software and software licenses. 8) Report issues to the Service Desk for escalation.
Qualifications - Bachelor Degree in Information Systems or Communications.
Gender Any
Car owner Any
Education major Information Technology
Experience 0 – New Graduate Years.
Other Skills • Autonomous, Reliable • Good interaction & coordination skills • Ability to work in a team.
Salary (L.E.) Negotiable
Job Contact Email Esraa.amin@degremont.com
IT Help Desk (Trainee)/Fresh Graduate Jobs In Egypt And Career In Degremont - Groupe Suez Vacancies In Cairo 2016
