IT Help Desk At HGC ( Sohag )

HGC is Hiring!

Job Title: IT Help Desk 

Location: Sohag, Egypt

Key Responsibilities:

1- Provide first-line technical support and troubleshooting for hardware and software issues.

2- Assist users with system navigation and application usage.

3- Document and track support requests in a ticketing system.

4- Collaborate with IT team members to resolve complex issues.

Qualifications:

1- Bachelor’s degree in Information Technology or a related field.

2- 3+ years of experience in a help desk or technical support role.

3- Strong knowledge of operating systems, networking, and common software applications.

4- Excellent communication and problem-solving skills.

Ability to work independently and as part of a team.

Benefits:

Competitive salary

Health insurance

Opportunities for professional development

How to Apply:

Interested candidates should send their resume and cover letter to 

recruitment@homegate-eg.com